A Complete Support Package: Our Operators Are Always There.
The chats are supervised 24 hours by our operators. They are instantly available to callers in the event of system issues or disruptive behavior. Disruptive callers can be muted, removed from rooms or the entire system. Our operators may optionally contact callers directly at the discretion of the caller.

Basis Audionet’s Chat Operations Center host several operator workstations. A site can be established in any location where the required equipment is available.