Tailored Consulting Services

Basis Audionet provides comprehensive technical consulting services ranging from requirements specifications to project management. A team of experienced project managers and software developers consults, designs, and implements projects from "Start-up" workshops for your staff to "user-helpdesk" projects for your users.

Basis Audionet tailors Telecommunication and Information Systems to their customers’ needs or may build from existing standards.

Basis Audionet offers full or partial solutions from the design of communication architecture to the implementation and servicing of technical infrastructure. Tailored Technical Integration Services

At Basis Audionet they offer a full range of service, integrating their products and solutions into their customers’ existing infrastructure. The all-in-one approach is supported by their Consulting and Professional Services organizations. Today, they have installed and service over 100,000 ports in networks of international companies. Tailored Professional Services

Basis Audionet Telecommunications products and solutions are supported by a set of professional services. Depending on your requirements, they can undertake any of the following services: hosting, housing of server/database hardware, premium 24/7 technical telephone support, and high-quality IT security services. OSS / Billing

Basis Audionet ensures end-to-end lifecycle management of services for the creation, deployment, and management of communications services and applications. Their knowledge of open standards and interfaces allows them to help carriers leverage new technologies while supporting legacy infrastructure for true convergent services.

In the arena of Customer Care they provide 1st and 2nd level customer support, Helpline / Hotline, and support and monitoring services for customer retention initiatives, complaint / escalation management and demand analysis for communications customers.

Their competence in Hotline, Helpline, and Infoline services is backed by an internal coaching team. More than 300 full-time Call Center employees handle a call volume of 20,000 calls per day, giving their clients only the best information and support.