Speech Services/Applications
Telemarketing offers accessibility to information regarding products, people and opinions from a large audience. With a BASIS AudioNet platform, businesses can self-host these types of applications, producing resource efficiency due to fewer required staff.
Polling refers to the generation of outgoing calls on an automated basis for the purpose of soliciting and recording information about preferences within certain demographics. The benefit of automation: eliminating the need for human operators in the polling process reduces costs.
This notification service is active before a connection and informs the call receiver about the incoming call and number (caller ID) of the caller. The called party can then receive further information regarding the caller in advance of taking the call - assuming this service is supported by the corresponding carrier and is authorized by the governing legislator.
Comfortable handling and configuration of this messaging service is supported through voice control, DTMF or Web-interface.
Appointments, outgoing-messaging and call features may also be edited and managed via the integrated calendar.
The moving service incorporates an integrated phone number and information announcement, supporting the automatic call forwarding to a subscriber's new extension and message recording function. The choice of the desired function may be supported through speech control, DTMF or web-interface.
Innovative services, such as a Color Ring-Back (CRBT) tone will provide the subscriber with the ability to decide what a caller will hear during interconnection.